Shipping Policy

At Sabelax, we are committed to providing fast and efficient shipping service for all our customers in Spain. Our national shipping policy is designed to provide you with all the necessary information about delivery times, costs, and shipping conditions within the Spanish territory.

Shipping Methods

1.1. Standard Shipping:

Delivery Time: 3 to 7 business days.

1.2. Express Shipping:

Delivery Time: 1 to 3 business days.

Shipping Costs

2.1. Standard Shipping:

Cost: €3.99. Free shipping for orders over €50.

Shipping Areas

We ship to zone peninsular of Spain

Order Processing

4.1. Processing Time:

All orders are processed and shipped within 1-2 business days after payment confirmation. Orders placed during weekends and holidays will be processed the next business day.

4.2. Shipping Confirmation:

Once your order has been shipped, you will receive a confirmation email with your shipping details and tracking number.

Order Tracking

5.1. Tracking Number:

You can track your order using the tracking number provided in the shipping confirmation email. Visit our website and go to the “Order Tracking” section to get real-time updates on your delivery status.

Shipping Delays

6.1. Special Circumstances:

Although we do our best to ensure that orders are delivered within the specified timeframes, delays may occur due to circumstances beyond our control (such as adverse weather conditions, strikes, or logistical issues). In such cases, we will notify you as soon as possible.

Lost or Damaged Items

7.1. Lost Items:

If you do not receive your order within the estimated delivery timeframe, please contact our customer service so we can investigate and resolve the issue.

7.2. Damaged Items:

If your order arrives damaged, please take photos of the package and damaged items and contact us within 48 hours of receipt. We will offer you an appropriate solution, either a replacement item or a refund.

Contact

If you have any questions or need further assistance related to the shipping of your order, please do not hesitate to contact our customer service team:

Thank you for trusting Sabelax, and we hope you enjoy your shopping experience with us.